Sertex’s team of highly trained service technicians have the skills and knowledge to connect your customers and homeowners to your FTTX network. Our Customer Service department makes signup easy and scheduling efficient. Utilizing the latest capabilities from Spry Mobile, our team will deliver an exceptional experience to your end customer.
- All Installation Technicians are fully trained
- State-of-the-art computers/tablets for complete electronic field entry into the Spry Mobile System
- Technician receives real-time work orders from customer service department
- Spry Mobil system stores all documentation: Pictures, Speed Test, PON Level Readings, Customer Signatures
- Real Time Information enables us to react quickly to schedule changes/efficient redeployment of cancellations or rescheduling
- Complete documentation and verification of all additional work requested by the homeowner
Let Sertex become part of your FTTX delivery team today!